Support & Infrastructure
WordPress Support
Fixes, updates and development for WordPress sites. WordPress support covers the day-to-day problems that keep site owners up at night: plugin conflicts, failed updates, white screens, slow pages and malware.
Overview
What wordpress support means at CodeMaint
WordPress support covers the day-to-day problems that keep site owners up at night: plugin conflicts, failed updates, white screens, slow pages and malware. Our engineers diagnose the cause, fix it safely on staging where possible and explain what happened.
For ongoing care we offer WordPress maintenance plans, and broader website maintenance for multi-platform estates. Redesigns are handled by our website design team, rankings are protected with SEO checks, and hardening is covered by website security.
What we provide
Our WordPress Support services
Each engagement is scoped around your goals, but these are the areas we typically cover.
- Plugin, theme and core updates
Planned, delivered and documented as part of your wordpress support engagement.
- Error and white-screen fixes
Planned, delivered and documented as part of your wordpress support engagement.
- Speed optimization and caching
Planned, delivered and documented as part of your wordpress support engagement.
- Malware cleanup and hardening
Planned, delivered and documented as part of your wordpress support engagement.
Key benefits
What changes for your business
Less downtime
Monitoring and alerting catch problems before customers do.
Safer updates
Changes tested on staging with backups ready to roll back.
Predictable costs
Monthly plans instead of unexpected emergency invoices.
One point of contact
Engineers who know your stack and history.
Features & capabilities
Included as standard
- Plugin, theme and core updates
- Error and white-screen fixes
- Speed optimization and caching
- Malware cleanup and hardening
How we work
A delivery approach built on clarity
Audit before changing anything
We document your current setup and risks before making changes.
Ticketed and tracked
Every request is logged with clear status and response times.
Prevention over firefighting
Patching, backups and monitoring reduce the number of emergencies.
Process
How a WordPress Support project runs
- Step 1
Onboarding
Access, documentation and a full health audit.
- Step 2
Stabilise
Fix critical issues and close security gaps.
- Step 3
Monitor
Uptime, performance, security and backup monitoring.
- Step 4
Maintain
Scheduled updates, patches and routine tasks.
- Step 5
Report
Monthly health reports and recommendations.
Technologies & platforms
Tools we work with
- WordPress
- WooCommerce
- Elementor
- Gutenberg
- ACF
- WP-CLI
- Cloudflare
- Wordfence
- Nginx
- PHP
Who we help
Built for teams like yours
- Businesses without in-house IT
- Agencies needing white-label support
- E-commerce stores
- SaaS teams
- Organisations with legacy systems
- Enterprises needing extra capacity
Use cases
Where wordpress support makes a difference
Ongoing maintenance
Routine updates, backups and small changes every month.
Incident recovery
Restoring sites and servers after outages or attacks.
Infrastructure upgrades
Migrations, version upgrades and performance tuning.
Why CodeMaint
Why businesses choose CodeMaint
Experienced engineers
Your requests are handled by engineers, not script-reading agents.
Wide platform coverage
Websites, servers, cloud, DNS and email under one team.
Clear response times
Agreed priorities and response targets for every plan.
Documentation included
Your setup is documented so knowledge is never lost.
Explore more
Related services
- WordPress MaintenanceMonthly care plans that keep WordPress healthy.
- Website DesignPremium, on-brand designs that turn visitors into leads.
- SEORank higher and win compounding organic traffic.
- Website SecurityMalware removal, firewalls and hardening.
- Website MaintenanceOngoing care for any website or CMS.
FAQ
WordPress Support questions
Can you fix a site that is down right now?
Yes. Use emergency support for outages and we will start diagnosing immediately.
Do you need admin and hosting access?
Usually both. We use dedicated accounts and remove access when the work is finished if you prefer.
Will updates break our site?
We test updates on staging and keep backups so changes can be rolled back quickly.
How does a WordPress Support project start?
With a short discovery call to understand your goals and current setup, followed by a written proposal with scope, timeline and cost.
How much does WordPress Support cost?
Pricing depends on scope. Most engagements are offered as a fixed-price project or a monthly plan, agreed before work begins.
Can you work with our existing team and tools?
Yes. We regularly work alongside in-house teams and other suppliers, using your repositories, accounts and communication channels.
Discuss your wordpress support project
Tell us what you need and a specialist will reply with practical next steps. You can also email support@codemaint.com.