Support & Infrastructure
Email Support
Deliverability and setup for Google Workspace and Microsoft 365. Email Support at CodeMaint: Deliverability and setup for Google Workspace and Microsoft 365.
Overview
What email support means at CodeMaint
Email Support at CodeMaint: Deliverability and setup for Google Workspace and Microsoft 365. On-call engineers for sites, servers and email.
This service is delivered by the same team that handles DNS Management, Server Management and Website Security, so projects can grow without changing suppliers or re-explaining your business.
What we provide
Our Email Support services
Each engagement is scoped around your goals, but these are the areas we typically cover.
- SPF, DKIM and DMARC setup
Planned, delivered and documented as part of your email support engagement.
- Google Workspace and Microsoft 365
Planned, delivered and documented as part of your email support engagement.
- Mailbox migrations
Planned, delivered and documented as part of your email support engagement.
- Spam and blacklist resolution
Planned, delivered and documented as part of your email support engagement.
Key benefits
What changes for your business
Less downtime
Monitoring and alerting catch problems before customers do.
Safer updates
Changes tested on staging with backups ready to roll back.
Predictable costs
Monthly plans instead of unexpected emergency invoices.
One point of contact
Engineers who know your stack and history.
Features & capabilities
Included as standard
- SPF, DKIM and DMARC setup
- Google Workspace and Microsoft 365
- Mailbox migrations
- Spam and blacklist resolution
How we work
A delivery approach built on clarity
Audit before changing anything
We document your current setup and risks before making changes.
Ticketed and tracked
Every request is logged with clear status and response times.
Prevention over firefighting
Patching, backups and monitoring reduce the number of emergencies.
Process
How a Email Support project runs
- Step 1
Onboarding
Access, documentation and a full health audit.
- Step 2
Stabilise
Fix critical issues and close security gaps.
- Step 3
Monitor
Uptime, performance, security and backup monitoring.
- Step 4
Maintain
Scheduled updates, patches and routine tasks.
- Step 5
Report
Monthly health reports and recommendations.
Technologies & platforms
Tools we work with
- AWS
- DigitalOcean
- Linux
- Nginx
- Apache
- Cloudflare
- cPanel
- Docker
- WordPress
- Google Workspace
Who we help
Built for teams like yours
- Businesses without in-house IT
- Agencies needing white-label support
- E-commerce stores
- SaaS teams
- Organisations with legacy systems
- Enterprises needing extra capacity
Use cases
Where email support makes a difference
Ongoing maintenance
Routine updates, backups and small changes every month.
Incident recovery
Restoring sites and servers after outages or attacks.
Infrastructure upgrades
Migrations, version upgrades and performance tuning.
Why CodeMaint
Why businesses choose CodeMaint
Experienced engineers
Your requests are handled by engineers, not script-reading agents.
Wide platform coverage
Websites, servers, cloud, DNS and email under one team.
Clear response times
Agreed priorities and response targets for every plan.
Documentation included
Your setup is documented so knowledge is never lost.
FAQ
Email Support questions
How does a Email Support project start?
With a short discovery call to understand your goals and current setup, followed by a written proposal with scope, timeline and cost.
How much does Email Support cost?
Pricing depends on scope. Most engagements are offered as a fixed-price project or a monthly plan, agreed before work begins.
Can you work with our existing team and tools?
Yes. We regularly work alongside in-house teams and other suppliers, using your repositories, accounts and communication channels.
What support is available afterwards?
We offer ongoing maintenance and improvement plans so the work continues to perform after delivery.
Discuss your email support project
Tell us what you need and a specialist will reply with practical next steps. You can also email support@codemaint.com.