Support & Infrastructure
AWS Support
Architecture, cost optimization and support on AWS. AWS support helps businesses run reliable, cost-effective infrastructure without guesswork.
Overview
What aws support means at CodeMaint
AWS support helps businesses run reliable, cost-effective infrastructure without guesswork. We review architecture, right-size instances, configure auto-scaling and load balancing, and apply IAM and network security best practice.
AWS work sits within our wider cloud support service. Simpler workloads may be better suited to VPS management, and operating systems are covered by server management. Applications we deploy are secured with website security practices and built by our web development team.
What we provide
Our AWS Support services
Each engagement is scoped around your goals, but these are the areas we typically cover.
- Architecture reviews
Well-Architected assessments with prioritised recommendations.
- Cost optimisation
Right-sizing, reserved capacity and clean-up of unused resources.
- Migration
Moving workloads from shared hosting, VPS or other clouds to AWS.
- Scaling
Auto-scaling groups, load balancers and caching for traffic peaks.
- Security
IAM policies, security groups, encryption and audit logging.
Key benefits
What changes for your business
Less downtime
Monitoring and alerting catch problems before customers do.
Safer updates
Changes tested on staging with backups ready to roll back.
Predictable costs
Monthly plans instead of unexpected emergency invoices.
One point of contact
Engineers who know your stack and history.
Features & capabilities
Included as standard
- EC2, Lightsail, RDS and S3 management
- Cost reviews and right-sizing
- Auto-scaling and load balancing
- IAM and security best practices
How we work
A delivery approach built on clarity
Audit before changing anything
We document your current setup and risks before making changes.
Ticketed and tracked
Every request is logged with clear status and response times.
Prevention over firefighting
Patching, backups and monitoring reduce the number of emergencies.
Process
How a AWS Support project runs
- Step 1
Onboarding
Access, documentation and a full health audit.
- Step 2
Stabilise
Fix critical issues and close security gaps.
- Step 3
Monitor
Uptime, performance, security and backup monitoring.
- Step 4
Maintain
Scheduled updates, patches and routine tasks.
- Step 5
Report
Monthly health reports and recommendations.
Technologies & platforms
Tools we work with
- EC2
- Lightsail
- RDS
- S3
- CloudFront
- Route 53
- ECS
- Lambda
- CloudWatch
- IAM
- Terraform
Who we help
Built for teams like yours
- Businesses without in-house IT
- Agencies needing white-label support
- E-commerce stores
- SaaS teams
- Organisations with legacy systems
- Enterprises needing extra capacity
Use cases
Where aws support makes a difference
Ongoing maintenance
Routine updates, backups and small changes every month.
Incident recovery
Restoring sites and servers after outages or attacks.
Infrastructure upgrades
Migrations, version upgrades and performance tuning.
Why CodeMaint
Why businesses choose CodeMaint
Experienced engineers
Your requests are handled by engineers, not script-reading agents.
Wide platform coverage
Websites, servers, cloud, DNS and email under one team.
Clear response times
Agreed priorities and response targets for every plan.
Documentation included
Your setup is documented so knowledge is never lost.
Explore more
Related services
FAQ
AWS Support questions
Can you reduce our AWS bill?
Most accounts we review have savings available through right-sizing and removing unused resources. We quantify them before making changes.
Do you provide 24/7 monitoring?
Yes, on managed plans, with alerts routed to on-call engineers.
Can you work with our existing setup?
Yes. We start with a review and improve incrementally without disruptive rebuilds.
How does a AWS Support project start?
With a short discovery call to understand your goals and current setup, followed by a written proposal with scope, timeline and cost.
How much does AWS Support cost?
Pricing depends on scope. Most engagements are offered as a fixed-price project or a monthly plan, agreed before work begins.
Can you work with our existing team and tools?
Yes. We regularly work alongside in-house teams and other suppliers, using your repositories, accounts and communication channels.
Discuss your aws support project
Tell us what you need and a specialist will reply with practical next steps. You can also email support@codemaint.com.