Digital Marketing
WhatsApp Automation
Chatbots, reminders and order updates on autopilot. WhatsApp automation answers common questions, sends order and appointment updates and routes conversations to the right person without anyone watching the inbox.
Overview
What whatsapp automation means at CodeMaint
WhatsApp automation answers common questions, sends order and appointment updates and routes conversations to the right person without anyone watching the inbox. Flows are built on the WhatsApp Business API and connected to your CRM or helpdesk.
For open-ended questions we add AI chatbots trained on your content, and outbound campaigns are handled through WhatsApp marketing. Larger workflows can extend into AI automation across email and internal systems.
What we provide
Our WhatsApp Automation services
Each engagement is scoped around your goals, but these are the areas we typically cover.
- AI WhatsApp chatbots
Planned, delivered and documented as part of your whatsapp automation engagement.
- Order, delivery and appointment updates
Planned, delivered and documented as part of your whatsapp automation engagement.
- CRM and helpdesk integrations
Planned, delivered and documented as part of your whatsapp automation engagement.
- Human handoff to your sales team
Planned, delivered and documented as part of your whatsapp automation engagement.
Key benefits
What changes for your business
More qualified enquiries
Targeting and messaging focused on buyers, not just clicks.
Lower acquisition cost
Continuous testing and budget reallocation toward what works.
Clear attribution
Tracking that shows which channels produce revenue.
Compounding growth
Organic and owned channels that keep working after spend stops.
Features & capabilities
Included as standard
- AI WhatsApp chatbots
- Order, delivery and appointment updates
- CRM and helpdesk integrations
- Human handoff to your sales team
How we work
A delivery approach built on clarity
Measurement first
Conversion tracking and reporting are verified before campaigns scale.
Test, learn, reallocate
Experiments run every month and budget follows the evidence.
Plain-English reporting
Monthly reviews explain what happened, why and what we will do next.
Process
How a WhatsApp Automation project runs
- Step 1
Audit
Current channels, tracking, competitors and opportunities.
- Step 2
Strategy
Targets, channel mix, budget and a 90-day plan.
- Step 3
Setup
Tracking, accounts, creative and landing pages.
- Step 4
Launch
Campaigns go live with close daily monitoring.
- Step 5
Optimise
Weekly optimisation and monthly strategy reviews.
Technologies & platforms
Tools we work with
- Google Ads
- Meta Ads
- Google Search Console
- GA4
- Google Tag Manager
- Semrush
- HubSpot
- Klaviyo
- Looker Studio
- WhatsApp Business API
Who we help
Built for teams like yours
- Local service businesses
- E-commerce brands
- B2B companies with long sales cycles
- Clinics and healthcare providers
- Education providers
- Real estate developers and agents
Use cases
Where whatsapp automation makes a difference
Generating local enquiries
Visibility in search and maps for the areas you serve.
Scaling online sales
Profitable growth for e-commerce stores.
Filling a B2B pipeline
Steady qualified leads for sales teams.
Why CodeMaint
Why businesses choose CodeMaint
Senior specialists
Accounts are managed by experienced specialists, not handed to juniors.
Connected to development
Landing pages and technical fixes are delivered in-house.
No long lock-ins
Rolling agreements once onboarding is complete.
Your accounts, your data
All ad, analytics and tracking accounts are owned by you.
Explore more
Related services
- WhatsApp Business APIOfficial WhatsApp API setup, verification and integration.
- WhatsApp MarketingCampaigns and broadcasts on the app customers open first.
- AI ChatbotsChatbots that answer, qualify and book — 24/7.
- AI AutomationAutomate repetitive work across your business.
- AI Customer SupportResolve tickets instantly with AI assistants.
FAQ
WhatsApp Automation questions
How does a WhatsApp Automation project start?
With a short discovery call to understand your goals and current setup, followed by a written proposal with scope, timeline and cost.
How much does WhatsApp Automation cost?
Pricing depends on scope. Most engagements are offered as a fixed-price project or a monthly plan, agreed before work begins.
Can you work with our existing team and tools?
Yes. We regularly work alongside in-house teams and other suppliers, using your repositories, accounts and communication channels.
What support is available afterwards?
We offer ongoing maintenance and improvement plans so the work continues to perform after delivery.
Discuss your whatsapp automation project
Tell us what you need and a specialist will reply with practical next steps. You can also email support@codemaint.com.